Shipping policy

Order Processing

Orders are typically processed within 1-3 business days after payment confirmation. Please note that processing times may vary during high-demand periods.

Delivery Times

Estimated delivery times:

Major cities: 5-10 business days

Regional/outlying areas: 7-14 business days

Delivery times may vary depending on product availability, courier delays, and location

Shipping Confirmation

Once your order has been shipped, you may receive tracking information where available 

Delays

While we strive to deliver orders on time, occasional delays may occur due to: 

Supplier processing

Courier delays

Public Holidays

High order volumes

We appreciate your patience and understanding.

Incorrect Shipping Information

Please ensure that your shipping details are accurate before placing an order. We are not responsible for delays or failed deliveries caused by incorrect customer information 

Lost or Damaged Packages

If your package arrives damaged or appears lost in transit , please contact us within 48 hours of delivery or expected delivery date. We will work with the courier and supplier to resolve the issue.

Shipping Areas

We currently ship within South Africa